Professional Welcome Messages
Your phone line is part of your brand. A professional welcome message, also known as an auto attendant, is the first thing callers hear, so it should sound as polished as the rest of your marketing.
Media Group has spent years scripting, voicing and producing voice overs, on hold messages and greeting messages for businesses throughout Australia.
Every greeting we produce is written to match your brand and voiced by our team of professional voice artists, so your business sounds natural, clear and consistent on every call.
Why Invest in a Professional Production?
Think of your telephone lines as another piece of your marketing collateral. A professionally produced welcome message is strategically scripted and voiced by industry professionals, so your message comes across clear, concise and respectable.
Amateur recordings often sound read aloud, dull and monotone. Our voice talent are trained in voice acting and bring your script to life, grabbing your callers' attention from the first second.
How a Welcome Message Benefits Your Business
Answers every call
Your auto attendant picks up promptly, even when reception is busy on other calls or duties.
Fewer hang-ups
Callers are more inclined to wait when they hear clear, useful information instead of ringing out.
Strong first impression
The right voice and music strengthen your brand and project a professional image.
Your auto attendant should include:
- A professional greeting
- A brief introduction to your company
- What happens next (for example, "please hold until a customer service representative is available")
How It Works
- Brief: tell us about your business and how you'd like callers greeted.
- Script: send your own script, or our in-house writers can draft one for you to review.
- Voice: choose from our professional Australian voice artists, male or female.
- Music: add a licence-free track from our on hold music library if you like.
- Delivery: we produce your greeting in the file format your phone system needs.
Part of a Complete Phone Message Package
A welcome message works best as part of a full range of phone message productions. Pair it with your telephone messages on hold, after hours messages, menu prompts and queue messages so every stage of the call sounds consistent.
Telephone Audio Advertising for Your Business
If you want to sound more professional and keep your branding at a high level, contact our team about audio productions designed specifically for auto attendants. We promise you won't look back.
Get a free online quote Request a free demo
Welcome Messages FAQ
What is an auto attendant?
An auto attendant is the recorded welcome message that answers your phone line, greets callers and tells them what happens next, such as holding for the next available person or choosing a menu option.
Will my welcome message work with my phone system?
Yes. We supply the recording in the file format your phone system or provider needs, whether it's a traditional PBX, a hosted or cloud system, or VoIP.
Can I supply my own script?
Yes. Send us your script and we'll record it as written or suggest small tweaks. Or our copywriters can write it from your brief.
Can I match my welcome message to my on hold messages?
Absolutely. Using the same voice and style across your welcome, on hold and after hours messages makes your business sound polished and easy to deal with.
