Welcome Messages

Your Welcome Message, also referred to as an "Auto Attendant" message, is the first image that is projected to your callers of your business. Booking the correct voice artist and music strengthens your brand and creates a professional image to your callers.


Professional Welcome Messages

When it comes to portraying a professional image and keeping up the continuity of your branding, you need to ensure you have the right internal marketing strategies in place. Your phone messages should be one of them!

Media Group has for years been scripting, voicing and producing high level audio productions including voice overs and on hold messages for various businesses throughout Australia to use as a standard welcome message, otherwise known as an Auto Attendant.

Our aim is to ensure that all the greeting messages that we produce for you align perfectly with your brand. We have a team of professional voice artists who provide excellent narration services for any purpose. Our professionally produced voiceover solutions ensure your business delivers natural, clear and consistent voice overs that clearly represent your brand.   

Why Invest in a Professional Production?

Think of your telephone lines as another piece of your marketing collateral. You want to make sure the message you put out, represents your brand, your company in the same professional manner as it does in all your marketing communications. A professionally produced welcome message is not only strategically scripted, but is also voiced by industry professionals who will ensure your message is conveyed in a clear, concise and respectable manner.

Sadly, amateur voice recordings can sound like a reading, and will more often than not, be dull and monotone. Media Group's professional voice talent are trained in voice acting, and are sure to bring your script to life and grab the attention of your callers.

How will IT Benefit your Business?

A professionally produced welcome message (Auto Attendant) will answer your phone in a timely fashion, and will provide clear and concise information to your callers. Auto Attendants are a great platform for when your reception staff are attending to other calls, or are busy with other duties.

Without an Auto Attendant, the call could ring out, and you could potentially lose that customer. An Auto Attendant will reduce caller hang-ups, and as they are designed to answer the call within an appropriate time frame, your callers are more inclined to wait and will be distracted by the information they are receiving from your Auto Attendant. Your Auto Attendant should include:

  • A professional greeting
  • A brief introduction about your company
  • Explanation as to what happens next (ie 'please hold until a customer service representative is available')

An Auto Attendant should be part and parcel with a whole range of phone message productions, and will go nicely with your telephone Message On Hold, After Hours Messages and Queue Messages. Call us today for more information on how you can stand out from the crowd.

Telephone Audio Advertising for your Business

If you want to sound more professional and keep your branding at a high level, then contact our professional team today and ask for more information about our audio productions designed specifically for Auto Attendants. We promise you won’t look back. Click here for a FREE online quote.


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