Advantages and Disadvantages of Telephone Audio

Advantages and Disadvantages of Telephone Audio

How telephone audio benefits your business.

Too many businesses fail to take advantage of their office phone system. They treat it like a poor cousin of an iPad or mobile phone.

Today’s office phone is a versatile, business tool just begging to be exploited. A willing worker  24/7, your office phone never takes a coffee break or drops hints about a pay rise.

In fact,  when told what to say, when to say it and how to take a message, your office phone will entertain and inform clients, streamline inbound calls and present your business with an image of professionalism and efficiency.

Media Group the business audio specialists can show you how to get maximum benefits from your office phone.

It might start with a professionally voiced greeting and an IVR – interactive voice recording – “Press 1 for Sales, Press 2 for service etc.”  The IVR stops phones ringing on and on and leaving your callers in  ”limbo”.

Every business needs an After Hours Message. More than a courtesy, it lets callers know you care about customer service and are interested in doing business.

Your phone may be able to record a message from the caller so you can return the call before they talk to your competitors.

For those times when you need to ask a caller to stay on the line, Media Group will write and record a professional program of On Hold Messages. The messages will  reduce the risk of  “hang-ups” while  discretely promoting your products and services.

To hear how professionally produced phone messages can enhance your business image click here for a FREE DEMO.

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